Agreement to Terms
By accessing or using the OptiMist website and services, operated by OptiMist Health ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Eligibility
To use our services, you must:
- Be at least 18 years of age
- Be a resident of the United States in a state where we operate
- Provide accurate and complete information during registration
- Have a valid prescription from a licensed healthcare provider (for prescription products)
Services Description
OptiMist provides telehealth consultations, testosterone therapy products, at-home lab testing kits, and related health services. Our services are designed to connect you with licensed healthcare providers who can evaluate your health needs and, when appropriate, prescribe medications.
Medical Disclaimer
Important: Our services do not constitute medical advice. The information provided through our website and services is for informational purposes only and should not replace professional medical advice, diagnosis, or treatment.
- Always consult with a qualified healthcare provider before starting any treatment
- Do not disregard professional medical advice based on information from our website
- Seek immediate medical attention for any medical emergency
- Individual results may vary and are not guaranteed
Prescription Services
Prescription medications are prescribed at the sole discretion of licensed healthcare providers. By using our services:
- You understand that a prescription is not guaranteed
- You agree to provide accurate and complete health information
- You acknowledge that healthcare providers may decline to prescribe based on their clinical judgment
- You agree to follow all instructions provided with your prescription
- You will not share or transfer your prescription medications to others
Payment and Billing
By purchasing our products or services:
- You agree to pay all fees and charges associated with your account
- You authorize us to charge your payment method for all purchases
- Subscription services will automatically renew unless cancelled
- Prices are subject to change with notice
- Refunds are subject to our refund policy
Shipping and Delivery
We ship to addresses within the United States where our services are available. Shipping times are estimates and may vary. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Prescription medications require a signature upon delivery.
Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Ensuring your contact information is current and accurate
Prohibited Activities
You agree not to:
- Provide false or misleading information
- Use our services for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Resell or redistribute our products without authorization
- Share prescription medications with others
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of OptiMist Health or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Limitation of Liability
To the maximum extent permitted by law, OptiMist Health and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the services giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless OptiMist Health and its affiliates from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of third parties.
Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion. Upon termination, your right to use our services will immediately cease.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Delaware.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
Contact Us
If you have questions about these Terms of Service, please contact us at: